Privacy Policy

1. Who We Are

104 Laurel Street LLC ("104 Laurel," "we," "us," or "our") owns and operates a private event venue located at 104B Laurel Street, Conway, South Carolina. We provide venue rental services for weddings, corporate events, private celebrations, and other gatherings.

This Privacy Policy applies to information collected through our website, booking systems, inquiry forms, and communications with our team.

2. Information We Collect

Information You Provide Directly

When you inquire about our venue, submit a booking request, or contact us, we may collect:

• Contact information — your name, email address, phone number, and mailing address
• Event details — your event type, date, guest count, and related planning information you share with us
• Payment information — billing name, address, and payment details, processed securely through our booking platform. We do not store full payment card numbers on our servers.
• Communications — messages, emails, and other correspondence you send us directly

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• Device and browser data — IP address, browser type, operating system, and device type
• Usage data — pages visited, time spent on pages, links clicked, and referring URLs
• Cookie data — see our cookie section below for full details

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. These include:

• Essential cookies — required for basic website functionality and cannot be disabled
• Analytics cookies — we use Google Analytics to understand how visitors use our site. You can opt out at tools.google.com/dlpage/gaoptout.
• Preference cookies — to remember your settings and preferences across visits

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website or booking system.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to venue inquiries and communicate about your event
• To process bookings, deposits, and rental payments
• To send booking confirmations, event reminders, and related service communications
• To send marketing communications where you have opted in
• To analyze website usage and improve our online presence
• To comply with legal obligations and enforce our rental agreements

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — trusted third-party vendors who help us operate our business, including payment processors, booking platforms, and email service providers. These parties are contractually required to protect your data.
• Legal requirements — when required by law, court order, or governmental authority, or to protect the rights, property, or safety of 104 Laurel, our clients, or others
• Business transfers — in connection with a sale or transfer of the business, your information may be transferred as part of that transaction

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you request deletion of your information, we will remove your personal data from our active systems within 30 days, subject to any legal retention requirements. Some data may be retained in backups for up to 90 days.

7. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption and access controls. However, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account credentials.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to legal requirements
• Opt-out of marketing — unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days.

9. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites including booking platforms and event resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of South Carolina, without regard to its conflict of law provisions.

13. SMS and Text Message Communications

Non-Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to service providers who support our operations, such as booking and communication platforms, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Message Types

We offer two categories of SMS communications. Each requires your separate, explicit consent before we send messages in that category.

Service Messages

Service messages are communications directly related to your venue inquiry or booking. These may include:

• Responses to booking inquiries
• Booking confirmations and reminders
• Tour scheduling and coordination
• Follow-up communications related to your event

Promotional Messages

Promotional messages are marketing communications about our venue, availability, and events. These may include:

• Special availability or seasonal promotions
• Venue news and announcements
• Event inspiration and planning resources

You will only receive promotional SMS messages if you have explicitly opted in. You may opt out at any time by texting STOP to any message you receive from us.

Opting Out

You can cancel SMS communications at any time by texting STOP to 843-503-4110. After we receive your STOP message, we will send a final confirmation that you have been unsubscribed.

Getting Help

If you experience issues with our messaging, reply HELP to any message or contact us at [email protected].

Message and Data Rates

Message and data rates may apply. Message frequency varies based on your inquiry and booking activity. For questions about your text plan, contact your wireless provider. Carriers are not liable for delayed or undelivered messages.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: